Latest News
Sector leading knowledge
Housing Ombudsman – Spotlight Report
In February 2021, the Housing Ombudsman published a “spotlight on complaints about heating, hot water and energy in social housing” report[1]. The report focuses on the areas where complaints...
Heat Network Metering and Billing: the updated Regs are out and you need to pay attention
The headlines are good news with some key changes on areas Chirpy Heat was lobbying hard. The first of these is that we have a longer timeframe for...
Chirpy Heat has been working with the NHMF
National Housing Maintenance Forum has published Heat Network Guidance and Q and A here. Chirpy Heat has been working with the NHMF to help provide their members with Q and A briefing on compliance...
The transfer window is open: who will you scout and sign for your heat network?
The end of spring normally marks the end of the football season, in normal times leading to a busy summer of transfer activity. In lieu of the normal transfer gossip and speculation of the football...
Turning up the heat: how social housing organisation are set to become fully regulated energy providers (whether they want to or not)
In February 2020 – which in some ways feels like 100 years ago – BEIS launched a consultation on the new regulatory framework for heat networks. With the deadline for responses now...
Heat Metering and Billing Regulations
The Heat Metering and Billing Regulations 2014 require heat suppliers (heat, cooling or hot water) to notify the Secretary of State if they have an existing heat network. Once again in 2019 Heat...