Understand
We know that managing heat networks, whether that is communal or district heating isn’t easy. We get it because we’ve been in your shoes. Between us, we have decades of experience of working in housing and we know the challenges you face inside out.
We start with an in-depth, thorough analysis of your specific situation.
No guesswork, no assumptions, just clear, data-backed insights into your current network’s reliability, efficiency, costs, complaints and compliance with heat network regulations – where it is now and where it needs to be. With NetMax®, the management tool we’ve developed with housing providers over many years, we give you the insight and knowledge to put you back in charge.
Once we fully understand what’s happening across your portfolio, we can lay the groundwork for real, long-term progress. We’ll work with you every step of the way to make managing your heat networks simpler, easier and more effective.
Independent, expert insight and advice
No sales pitches, just solutions tailored to your specific needs
Unrivalled sector data
and knowledge
Built over years, across countless schemes
Practical, actionable
insights
So you know exactly what to do next
We can support you with:
Strategic Heat Network Management Approach Review
A review of current heat network management approaches, assesed against best practice across key areas (e.g. Customers, Costs, Contracts etc.). Evaluation of potential strategic management options against organisational drivers and values, resulting in tailored recommendations
Data Review
Reviewing and mapping all data ownership, availability, quality, granularity and timeliness for Ofgem reporting metrics, identifying issues and creating a plan to get prepared for regulatory reporting
Skills and Resources Review
Reviewing existing heat network resourcing and skills to identify any skills and resource gaps and task duplication
Regulation Readiness Review
Understanding how prepared your organisation is for full heat network regulation, drawing in your existing policies, practices and procedures as well as data availablity for reporting
Performance Review: financial
A review of the income and expenditure across your heat network portfolio to help identify cost recovery, surplusses and losses
Customer Journey, Communications and Protections Review
Looking at how you communicate with your heat network customers and how you support those most in need
Asset Register and Condition Report
Heat network site visits to catalogue your heat network assets, condition and life-cycle
Contracts Review
Cross-contract appraisal of your current heat network contracts (metering and billing and repairs and maintenance) to review if they’re robust and delivering the best outcomes for your customers
We’d love to chat through your challenges
Whether you need immediate help with tackling an urgent issue or you’re ready to start your long-term strategic journey with us, please get in touch.