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Category: Customers
2 March 2025
Feedback from our clients – Chirpy Heat Client Survey 2024
Listening to our clients and ensuring their voice is at the heart of our decision-making is particularly important to us. At the end of 2024, as part of our plan to guide us on our journey towards greater client engagement,...
22 August 2024
Heat Network Management in housing providers: past, present and future
As Chirpy Heat turns five, Director and Co-Founder Will Routh reflects on the journey of heat network management for housing providers, from managing communal boilers as part of their landlord duty to imminently becoming fully regulated energy companies. It’s a...
20 June 2024
Regulation – What do the insights show?
In 2025 all communal heating will be regulated by Ofgem. This will mean that housing providers will be treated in the same way as energy companies such British Gas and SSE. This is a big change. So how is the...
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