News

Category: Finance and Tariffs
3 February 2026
Housing Providers Tackle New Ofgem Heat Network Regulations
During our recent webinar on the rapidly shifting landscape of heat network regulation, there was a high calibre of participant questions, including around customer billing and the exemptions. So here we share more thoughts on those topics....
18 January 2026
Energy Saving Week 2026: Improving Heat Networks for Warmer, More Efficient Homes
As Energy Saving Week 2026 comes around (19th – 25th January), it's a great moment for housing providers to explore how optimised heat networks can deliver better outcomes and better value for residents...
7 January 2026
HNES FAQs – What You Need to Know
The Heat Network Efficiency Scheme (HNES) helped improve performance, reliability, and efficiency across 181 heat networks in 2025 – benefiting 27,500 residents. It's no wonder housing providers are keen to make the most of the scheme. With the eleventh funding...
23 September 2025
Costs and compliance – getting budgets and pricing regulation ready
Navigating the costs swamp From consumer protection to technical standards, heat networks will be subject to a wide range of new requirements from January 2026. Part of consumer protection is to ensure that customers are treated fairly and get the...
2 March 2025
Feedback from our clients – Chirpy Heat Client Survey 2024
Listening to our clients and ensuring their voice is at the heart of our decision-making is particularly important to us. At the end of 2024, as part of our plan to guide us on our journey towards greater client engagement,...
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