Finance and Tariffs
Most heat networks either only just cover their costs or often lose money. It is essential for customers, for long term investment and for compliance that every housing provider has clarity on their costs and their charges.
Our role is to give you the data, analysis and insights that will quickly allow you to do this, have clarity on what your position is and how you can ensure that schemes are financially sustainable and compliant.
We have also secured one of the largest funding programmes in the country for our clients over multiple years that has allowed them reduce costs, and improve efficiency and reliability on many heat networks.
Our Finance and Tariffls services include:
Performance Review: financial
A review of the income and expenditure across your heat network portfolio to help identify cost recovery, surplusses and losses
Debt Review
Reviewing debt data and establishing types of debt including overall, per property and aged debt – then recommending steps for your debt recovery process
Heat Tariff Creation (and annual review)
Developing a fair and reflective heat tariff that meets the needs of both your organisation and your customers, and reviewing on a regular basis
Service Charge Setting (and annual review)
Ensuring your service charges meet Ofgem’s requirements in terms of fair pricing, customer communications, back billing and reconciliations and annually checking they remain in line with regulations
Heat Tariff Evaluation: Structure and Fair Pricing
Reviewing your approach to heat tariffs across your organisation and ensuring it is clear and consistent in terms of structure and fair pricing so it can be justified to both customers and the regulator
Service Charge Evaluation: Structure and Fair Pricing
Evaluating how your current service charges fare against regulatory requirements for fair pricing, customer communications, back billing and reconciliations
Fair Pricing Policy
Developing a heat pricing policy that meets Ofgem’s fair pricing requirements of cost-reflectiveness, cost efficiency, fair returns, regulatory control and price transparency
Income and Debt Policy
Putting in place the structures and processes to support customers who struggle to pay their heat network bills
We’d love to chat through your challenges
Whether you need immediate help with tackling an urgent issue or you’re ready to start your long-term strategic journey with us, please get in touch.